Product News & Roadmap

See the latest features, improvements, and product updates

DrDoctor Product Roadmap
Launched
Basic rescheduling info from patients is now mandatory
Basic Rescheduling
Easily identify and filter key patients groups​
Teams
Multiple Locations for Auto Reschedule​
Automated Scheduling
Automate sending letters​ in workflows
Letters
Improved Error handling experience​
Automated Scheduling
Save progress in Forms​
DD Forms
Forms via the NHS App
DD Forms
Coming Soon
Improved clinic configuration usability​
Automated Scheduling
Generate and assign staff tasks from a workflow​
Tasks
Branching based on task outcomes in a workflow​
Hybrid Pathways
Tasks: A new way to outcome
Tasks
In Discovery
Test Results: share test results with patients in the Patient Portal
Test Results
Onboard patients on to Automated Scheduling more quickly and easily
Automated Scheduling
Help make Partial Booking easy to adopt and scale across services
Automated Scheduling
Enable eRS integrations for new appointments via Automated Scheduling
Automated Scheduling
Agentic Voice - Inbound and outbound patient communication
Agentic Voice
Unlocking peri-operative flows
Hybrid Pathways
Booking task to enable advanced follow-up hybrid pathways
Hybrid PathwaysTasks
Live reporting
Hybrid Pathways
Comms platform optimisation - reducing consumables cost
Comms
Proxy Access
Platform
a month ago

What's new in DrDoctor?

March, 2026

Short & sweet, but even more exciting improvements and updates are on the way!

Healthcare doesn’t stand still, and neither do we. This is your regular update on improvements, fixes and new features - a regular window into what’s changing and what’s coming next. No jargon, no noise. Just the updates that matter to you.


📨 Appointment Cancellation Notification Message Update 📨

Feature overview: The cancellation notification message sent via SMS and Email has been updated for appointments where a booking team is present. The phrase "If you have not heard anything in the next few days" has been removed, so the message now reads: "If you have further questions, please contact the booking team on [booking team number]." This change applies to SMS and Email notifications only: the NHS App notification message and appointments without a booking team assigned are unaffected.

Why we built it: The previous wording implied patients should wait a number of days before contacting the booking team, which could cause confusion and unnecessary delays in rebooking. Removing this created a clearer, more direct message that better supports timely patient action following a cancellation.

Expected benefit / how we'll measure success: Patients receive a clearer call to action, reducing potential confusion about when it is appropriate to contact the booking team. We would welcome feedback from Trust booking teams on whether this change has any impact on inbound patient contact following cancellations.

Coming soon

🧪Test Results 🧪

Work has kicked off to develop a digital test results product, which will allow patients to view their results in the Patient Portal and be alerted when new results are available. We’re keen to chat to anyone interested in this product that would be happy to share their thoughts, and potentially help us test our initial product. Please reach out via your Transformation representative. 

We'd love to hear your feedback!
We're always looking for new ways to improve and if you have any feedback, please reach out to your Transformation Manager or contact us at support@drdoctor.co.uk.

Avatar of authorHannah Palmer