What's New in DrDoctor: Changes to DrDoctor MFA - DrDoctor

May, 2025
We're excited to share the latest releases from DrDoctor. Packed with enhancements, optimisations and new features, this update represents our ongoing commitment to give you the best experience with us.

Multi-Factor Authentication

Please note: if your trust is not using DrDoctor Multi-Factor Authentication with a one time pass-code, this won't affect you.

Previously you had to contact DrDoctor Support to reset your MFA. This can now be actioned by any user at your trust with System Admin or Account Admin roles.

Animation shows that user can press Reset MFA button, and when prompted if you are sure, then it completes the action

When your MFA has been reset, you will receive the below email.

Screenshot shows an example of an email confirmation the end user receives when their MFA has been reset.

For more information please see our help article: How to add and edit users

We'd love to hear your feedback!
We're always looking for new ways to improve and if you have any feedback, please reach out to your Transformation Manager or contact us at support@drdoctor.co.uk.