June, 2025
We're excited to share the latest releases from DrDoctor. Packed with enhancements, optimisations and new features, this update represents our ongoing commitment to give you the best experience with us.

Links (and more) now available in Direct Messaging

Who is this for? Any clients using the Direct Messaging functionality.

We've been busy making some exciting changes to our Direct Messaging functionality. As of Thursday 5th June, you'll be able to: 



🟢 add links to messages and templates,

🟢 use styling such as bold, italic, bullet points, numbered lists and more.

These new features are available when:


🟢 creating a new message,


🟢 creating and/or editing a message template,


🟢 responding to a message.



Whilst these features are available to you, they are not available patient-side; patients can respond as normal in plain text.

Appointment Confirmations is now live in the Insight Hub

Who is this for? Anyone using the Appointment Confirmations page.

What does it offer? The report offers rich insights into different types of appointment engagements, how they are being used and how they’re influencing patient attendance. Even better, anyone onboarding to the new page will get instant access to this data.

With this report, you’ll be able to:

1️⃣ Track how many appointment engagements are being sent,

2️⃣ See how patients are responding,

3️⃣ Measure the impact by comparing DNA rates with message volumes and engagement levels.

The report updates daily and offers flexible filters, including: clinic, DNA risk, patient demographics, and more so you can tailor insights to your needs.

Partial submissions in Forms

Who is this for? Any clients using DrDoctor forms, both through the Patient Portal and the NHS App.

Patients can now start filling out a form in the NHS app or DrDoctor Patient Portal and automatically resume where they left off even if they switch devices or browsers. 

🔵 Progress is saved in real time, including uploaded images, allowing users to complete forms at their own pace without losing data.

🔵 This seamless experience reduces frustration and helps ensure more forms are submitted on time.

We'd love to hear your feedback!
We're always looking for new ways to improve and if you have any feedback, please reach out to your Transformation Manager or contact us at support@drdoctor.co.uk.