January, 2025
We're excited to start this year by sharing the latest releases from DrDoctor. Packed with enhancements, optimisations, and new features, this update represents our ongoing commitment to give you the best experience with us.

Staff Portal

📞 Reduce DNAs through Automated Calls
We're releasing a new appointment confirmations page within our scheduling tools, replacing DNA prediction workflows in the Insight Hub. This page will centralise upcoming appointments, confirmation statuses, and interventions to reduce DNA rates.

As part of this, we're implementing Automated Calls to reduce DNA rates in trials. These calls help you target high-risk, unconfirmed appointments, providing patients a cost-effective way to confirm or reschedule. 

Patient Portal

We'd like to introduce you to Care Hub
A place within the Patient Portal where patients and service users can actively engage in their care journey, improving self-management and access to health information, whilst allowing care providers and clinicians to generate a more complete view of their patients outside of care settings, in a safe and effective way.

📄 Co-create a care plan with patients easily
Surface personalised documents for a specific individual, right in the Patient Portal. This can include high-value structured documents such as care plans. You can co-create a plan with a patient or service user however you prefer, add it to the EPR and have it automatically appear for the service user in the Patient Portal. They can mark documents as read and save or favourite them to refer back to.

🎯 Allow real-time health data updates
Patients can now update their health data in real-time. Self-monitoring helps identify patterns that lead to more efficient care delivery, fewer readmissions and emergency visits, and stronger patient-clinician communication. This ultimately contributes to better overall health management and a more effective use of healthcare resources.

📁 Provide On-Demand access to health history 
You can now provide patients and service users with immediate, on-demand access view their health history. Invaluable for those navigating complex long-term conditions who need to stay informed and involved in their care, as well as for anyone seeking reassurance about their health status. 

📚Give patients access to NHS-approved resources
You can offer patients and service users easy access to a comprehensive library of safe, regulated, and NHS-approved educational materials that support the day-to-day management of diagnoses and treatments. Reinforce understanding and self-management by distributing proven and trusted content, all in an enterprise-ready format that you control.

Find more about Care Hub

We'd love to hear your feedback!
We're always looking for new ways to improve and if you have any feedback, please reach out to your Transformation Manager or contact us at support@drdoctor.co.uk.