August, 2025
We're excited to share the latest releases from DrDoctor. Packed with enhancements, optimisations and new features, this update represents our ongoing commitment to give you the best experience with us.

DrDoctor Forms Updates 

Shareable Preview for DrDoctor Forms 

We have introduced a new shareable preview feature for DrDoctor Forms, making it easier for clinicians and admin staff to review submissions even if they don't have a DrDoctor account. Previously, only the person building the form could view it in real time. Now, once a form is saved, you can generate a public link that can be reopened by anyone, including colleagues outside the platform, to see the form exactly as a patient would.

This update streamlines collaboration during form design, especially for multi-disciplinary teams. Clinicians can quickly check clinical content, verify calculations, and experience the form's flow without logging in.

Patient Demographics in Form Submissions PDFs 

Form submission PDFs now include patient demographics and specialty (if available) at the top of the file. This enhancement makes it easier for clinicians and admin teams to identify and contextualise submissions without having to cross reference other systems, improving review efficiency and record-keeping accuracy. It's especially useful when a form submission is printed, ensuring all relevant identifying details remain visible and linked to the patient record.

NHS App Lookup  

You can now view NHS App Contact History for individual patients in the Staff Portal. 

Users can search via the patient's NHS number and return notifications sent via the NHS App to that specific patient over the last 6 months. You'll be able to see:

1️⃣ The time the notification was sent

2️⃣ Message contents

3️⃣ Message status (Delivered, Notified and Opened) that, when hovered over, show the time of that particular status, eg. the time that the notification was opened. Status definitions are explained here. 

Basic Rescheduling Info from Patients is now Mandatory

The information provided by patients when submitting their basic rescheduling request is now mandatory in line with the functionality within the NHS App. This means that booking teams will have more consistent information to support actioning the patient's request.

Reporting updates 

We are making improvements to our letters report

We have simplified the definitions used to report on letter paperless preferences. The visual now shows: 

1️⃣ All uploaded letters

2️⃣ Letters split by explicit preference for paper or paperless

Any patients with no explicit prefernces (preferences that haven't been set to fall back to the trust default) will be excluded from this view, as before. 

This refers to the bottom of the three charts on the Letters Report. All other charts remain unchanged. 

Fix for Smart SMS Data in the Insight Hub Appointment Notifications Report 

We are implementing a partial fix to back-fill the missing Smart SMS notifications in the Appointment Notifications report on the 22/08/2025. Due to data limitations we cannot recreate this fully, but we have succeeded in bringing volumes within 1% of billing statements. 

We'd love to hear your feedback!
We're always looking for new ways to improve and if you have any feedback, please reach out to your Transformation Manager or contact us at support@drdoctor.co.uk.